Facebook and WhatsApp , the two famous platforms of Meta , suffer global service outages reported by their users.
Several users have reported on other platforms the crash of the messaging application WhatsApp , property of Meta , even the popular social network Facebook also has Internet connection problems .
According to the Internet service operation collection portal, Downdetector , users began to report the crash of WhatsApp as of 3:00 pm (local time), 60% indicate that they cannot send messages, 37% have problems to update statuses in the application and 3% have difficulties in WhatsApp Web.
Through its Twitter account, WhatsApp has indicated that they are aware and investigating what happened: “You may be experiencing some problems using WhatsApp at this time. We are aware and working to get things working smoothly again. We will keep you updated and in the meantime, thank you for your patience.”
You may be experiencing some issues using WhatsApp at the moment. We’re aware and working to get things running smoothly again. We’ll keep you updated and in the meantime, thanks for your patience.
— WhatsApp (@WhatsApp) April 28, 2022
Facebook failures
On the other hand, Facebook , the famous social network of the Meta company , also has problems with its service. 43% of users report that the main feed is not updated on the web, 41% are unable to update their statuses in the application, while 16% are unable to log in to the social network.
Reports indicate that Facebook began to have service problems from 6:00 a.m. with a rebound from 2:00 p.m.
Why are Facebook, WhatsApp and Instagram down?
Typically, these systems can fail due to multiple factors. In some cases, updating a server could affect the connection with other systems, causing a delay in network management. Another issue is usually the dependency on a cloud service that presents problems in some connection.
It is less likely that an outage due to denial of service cyberattacks or network saturation will occur, due to the strong infrastructure of these sites to support multiple connections and heavy data transfers at the same time at all times.
Falls of Facebook, WhatsApp and Instagram in 2021
Usually, these types of incidents are evident when a large mass of users is affected. Beware, not necessarily a complete city, but a region or several in the world.
On January 17 , the Signal app went down for part of the weekend in which it received a mass migration of users following the publication of new policies on WhatsApp.
On February 18 , millions of users shared on networks like Twitter the fall of the Facebook ecosystem overnight. This crash caused session lockouts and extended load times for a couple of hours.
On March 19 we reported an application crash for 45 minutes, affecting users who were unable to access the server.
On March 26, it was Google’s turn to report connectivity failures, affecting millions of Google Cloud customers at all levels. EA and Spotify were among the companies affected.
On June 8 , a Fastly bug brought down sites like Reddit, New York Times, Verge, Amazon, CNN, The White House, Le Monde, BBC, and others.
On June 9 , the system went down again in the afternoon, with a progressive and slow withdrawal of the service.
On September 2 , #InstagramDown quickly became a trend on other networks due to the hour-long outage that affected several accounts globally.
On October 4, the most intense drop in the service took place. For more than six hours, Facebook’s systems struggled to properly redirect servers, and the world faced a major “blackout” that indirectly dragged other platforms out of Meta.
UPDATE: SERVICES BEGIN TO RESTORE
After the highest point of incidents reported at 4:05 in the afternoon – Peru time -, the systems begin to gradually reactivate and the service is normalized from 4:20 and with a tendency to full recovery in a few minutes.